Dear All

Hope you can help.

I have returned to work on phased return, since being off since December 2009.

I have had Access to work assessment and they have provided Ergonomic Keyboard, and mouse, the mouse has caused a lot of problems and I have suffered this week with a number of bad flare ups. I have had my MXT increased and Pred's Lowered so it could be this aswell, can anybody suggest anything else that could be of help, i work in a call centre typing, using a mouse all day long and talking to customers. Access to work are looking at the report and will get back to me.

Can anybody help.

Thanks Michelle..

My son gave me a larger size mouse which I find useful when my hands are playing up. The web add is kensington.com could be worth a look! Kathleen xx

Hi Michelle

Apart from the suggestions above and perhaps using a trackball rather than a mouse (you can then use your palm rather than grip with your fingers), i have found something called mouse-keys to be of help to get the mouse pointer to move around the screen .It takes a little getting used to , but is a good alternative . You turn it on and then use the Number pad to direct the mouse horizontally. vertically and diagonally, and click with the number 5.
I have also learnt a lot of keyboard shortcuts that i never knew existed :O .
Perhaps your Customer Service Software has a lot of shortcuts that you are not aware of , might be worth asking your IT dept about this , as the software supplier should have a list of them somewhere.

The mousekeys option is available on windows 2000, XP, Vista and above ..details Mousekeys on Vista

Here is a layout out which keys are used for which action . Mousekeys layoutYou can also set it up so that when numlock is on the number pad operates as a normal number pad.

All the best
Rich :)